Privacy and your Diary

Your privacy in your Diary is paramount to us. Here are some key points about privacy and your data in your Diary.

  • Everything in your Diary is private. Any of your Diary entries you create are private by default, unless you post them into a Public Page you have created. Then the world can see it.
  • We do nothing with your Diary data. We don't look at it. We don't sell it. At some point in the future we may apply some automated keyword advertising to your content. This still means we don't look at it, but a machine may match keywords in your content with ads, and we may apply targetted ads to specific categories you are posting into. Example; Fashion ads in the Fashionista category.
  • You own all your Diary content. Diary does not own it. This has been an issue recently with other services, but with Diary.com you own all your content that you have authored or created yourself. Please read our stance on Copyright in regards to our picture 'Snip' tool. If you are collecting pictures from around the web for your diary, give credit to the copyright holder and be a good citizen of Diary.com!
  • Soon we are adding a new level of security. Its called SSL (Secure Sockets Layer) and we will be doing this to the whole site (and API), so it works across the mobile Apps too. Some services charge for this, but we will be giving it away for free. We try to make sure your data is as safe as possible at all times, for no extra cost.

In this privacy policy references to "we", "us" and "our" are to Diary.com. References to "our website" or "the website" are to www.diary.com.

Please visit community.diary.com for more on sharing.

What information we collect and how

The information we collect via the website may include:

  • Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  • In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.
  • Data recorded by the website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  • To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
  • In certain cases we may use your email address to send you information on other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
  • We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details, including address, to us using our contact form.

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

More on Cookies

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. The domain name www.diary.com will make up the filenames of our cookies.

If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Life Diary, Premium Diary

We reserve the right, at a future date, to charge for services and storage of Diary.com that are currently given as free. This is to keep the high level of service and protection of your Diary data. We will inform all Diary.com members well in advance of any changes regarding this matter.

Acceptable Use and Conduct

It is our policy to terminate any person's Diary account with us if they repeatedly infringe the intellectual property or proprietary rights of others.

Disclaimer:

THE USE OF DIARY.COM IS AT YOUR OWN RISK. DIARY.COM IS PROVIDED ON AN 'AS IS' BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) DIARY.COM DISCLAIMS ALL LIABILITY WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE IN RELATION TO THE WEBSITE AND/OR THE WEBSITE SERVICE; AND (B) ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS RELATING TO THE WEBSITE AND/OR THE WEBSITE SERVICE (WHETHER IMPLIED BY STATUE, COMMON LAW OR OTHERWISE), INCLUDING (WITHOUT LIMITATION) ANY WARRANTY, TERM OR CONDITION AS TO ACCURACY, COMPLETENESS, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR PURPOSE OR ANY SPECIAL PURPOSE, AVAILABILITY, NON INFRINGEMENT, INFORMATION ACCURACY, INTEROPERABILITY, QUIET ENJOYMENT AND TITLE ARE, AS BETWEEN FUTURE AND YOU, HEREBY EXCLUDED. IN PARTICULAR, BUT WITHOUT PREJUDICE TO THE FOREGOING, WE ACCEPT NO RESPONSIBILITY FOR THE CONDUCT OF ANY USER AND/OR ACCOUNT HOLDER OF THE WEBSITE AND/OR WEBSITE SERVICE; ANY ERROR, DELAY OR FAILURE IN THE TRANSMISSION OF ANY COMMUNICATION BETWEEN USERS AND/OR ACCOUNT HOLDERS; ANY TECHNICAL FAILURE OF THE INTERNET, THE WEBSITE AND/OR THE WEBSITE SERVICE; OR ANY DAMAGE OR INJURY TO USERS OR THEIR EQUIPMENT AS A RESULT OF OR RELATING TO THEIR USE OF THE WEBSITE OR THE WEBSITE SERVICE. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

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